Every order is prepared in Sweden and shipped to destinations worldwide. Available services, estimated transit times and charges are confirmed for your address at checkout.
Last updated 12 September 2026
We show available services, estimated delivery times and current free-shipping eligibility at checkout. Delivery estimates begin after dispatch.
Orders move through a simple four-step journey. Business days exclude weekends and public holidays.
We confirm your order details and reserve available stock.
Products are checked and prepared for dispatch by the fulfilment team.
Your dispatch email includes carrier details and a tracking link where the selected service provides one.
The carrier delivers to the address supplied at checkout.
Public holidays, major promotions, supplier delays and unusually large orders can add processing time. We will email you if a known delay affects your order.
The services below are our normal planning estimates. The exact service, price and delivery window for your postcode or country are shown at checkout.
| Service | Estimated transit | Tracking | Price |
|---|---|---|---|
| EuropeMost European destinations | 5–7 business days after dispatch | Where available | Shown at checkout |
| United KingdomInternational delivery | 5–7 business days after dispatch | Where available | Shown at checkout |
| United StatesInternational delivery | 5–10 business days after dispatch | Where available | Shown at checkout |
| South KoreaInternational delivery | 7–12 business days after dispatch | Where available | Shown at checkout |
| Other destinationsService shown for your address | Estimated at checkout | Where available | Shown at checkout |
Transit estimates begin after dispatch and are not guarantees. Remote regions, customs checks, severe weather and carrier disruption may add time.
Use the carrier link in your dispatch email when tracking is available. The first scan can take several hours to appear.
For live updates, use the carrier link in your dispatch email. Tracking can take up to 24 hours to update after shipment. Contact support if you cannot locate your tracking details.
We deliver to destinations worldwide. Availability is confirmed when you enter your address at checkout.
Some foods or ingredients may be restricted in particular countries. Orders can only be placed where checkout allows delivery.
Customs charges, import duties, taxes or carrier fees not collected at checkout are the recipient’s responsibility.
Border checks and local import decisions are outside our control and can add time to the estimated delivery window.
Chocolate, gummies and coated products can react to heat or cold while travelling.
Chocolate and other heat-sensitive products may soften or melt during warm-weather shipping. Order when someone can receive the parcel promptly.
Allow products to reach room temperature gradually to reduce condensation inside packaging.
We pack carefully, but cannot guarantee the appearance or texture of temperature-sensitive products after transit.
Contact us within 12 hours of ordering. We can only change an address before processing begins, and changes are not guaranteed. Customers are responsible for entering a complete and accurate address at checkout.
Check safe places, household members and neighbours, then contact the carrier. If it remains missing, send us your order details so we can help with the courier investigation.
Contact support within 7 days of delivery with your order number and clear photos of the parcel, shipping label, original packaging and affected products.
We will contact you after it reaches the fulfilment location. Re-shipping fees or deductions may apply when the address was incomplete, delivery was refused or collection was missed.